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Canapuff is an online shop for cannabinoid products: vapes, flowers, edibles, liquids, joints and accessories. We develop our own product lines, for example Euforic, Extreemly, Balanced and Deep. Our customer service team answers your questions by email. You find the contact link in the site footer.

Austria 2 business days

Belgium 2 business days

Croatia 2-7 business days

Czechia 1-3 business days

Denmark 3 business days

France 3-4 business days

Germany 2 business days

Hungary 2 business days

Ireland 4 business days

Italy 3-5 business days

Latvia 3-4 business days

Lithuania 3-4 business days

Luxembourg 2 business days

Netherlands 2 business days

Poland 2 business days

Portugal 3-4 business days

Slovakia 2-3 business days

Slovenia 2-3 business days

Spain 3-4 business days

We accept :

Bank Transfer

You’ll get all payment details after checkout. Once we receive the payment, we’ll send your order to our expedition department

Please, keep in mind that bank transfer may take up to 3 business days

In case you didn’t type the order number that starts with ’20248..’ into reference, please contact us, because your payment needs to be paired  manually

Card Payment

Visa, Mastercard, Google Pay, Apple Pay and Klarna.

Canapuff offers these product types:

• Flowers
  
• Vapes
  
• Joints
  
• Pen + Cartridge
  
• Cartridges
  
• E-Liquids
  
• Gummies
  
• Cookies
  
• Edibles
  

Every product page states the cannabinoid, the content per unit, the format, the size and the flavour or strain. On the collection pages you can filter by format and by cannabinoid. If you have a question about a specific product, our customer service team can help. The contact link is in the site footer.

Canapuff provides a broad selection of innovative and classic cannabinoids. Our current range includes:

Happy & Puff

• THCA · T8HC · TⳊHC · 9H-THC · 9H-HHC · 9H-HHCP · THCv · THP420

Relax & CBD

• CBD · CBG · CBG9 · CBN · CBC · Melatonin

Start with the format you prefer: a vape, flowers, a joint, an edible or a liquid for your own device. Then choose the cannabinoid and compare the content per unit on the product pages. If you are not sure which product fits, our customer service team can help you choose.

We primarily use DPD for most shipments. However, for cash on delivery (COD) orders to Germany we exclusively use UPS to ensure a smooth and reliable delivery process.

After placing your order, you'll receive a tracking number via email. Use this on our website to monitor your order's journey to your doorstep. We ship with UPS.

Absolutely! We know how important privacy is, so we make sure that all shipments are discreetly packed. There are no logos, labels, or any other hints about the contents on the outside of the package.

If there’s an issue with your order, the best way to get it sorted quickly is to send us an email. Please include a detailed description of the problem and, if possible, attach photos or videos so we can assess the situation. We’ll get back to you as soon as possible to find a solution. Please, keep in mind that we have 1 month to resolve a claim, but we’re trying to do our best to resolve it as soon as possible.

If you want to receive discount codes and special limited offers, subscribe to our newsletter. And if you haven't used our one-time 25% discount code, you can request it on the main page. Either a pop-up window will appear, or look for a small white bubble. You will then receive the discount via email.

If you have a problem with your package, you can contact the shipping company directly, as they’re responsible for the package during transportation. Please note that shipping companies do not work on weekends, so the status will not be updated during that time. Packages are also not scanned every day, so if the status is not updated, please wait at least 4-5 business days, and if the status does not change after that time, contact the shipping company for more information or email us at shipping@canapuff.com

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