FAQs

You must be at least 18 years old to order. When you place an order, you confirm that you are 18 or older and that you follow the rules that apply where you live. Please check the rules in your country before you order. You find all details in our terms and conditions.

You see all payment methods for your country at checkout. You pay when you place the order. We ship your order after we receive the full payment.

Yes. The prices on our website include the taxes that apply to your delivery country. If extra taxes or fees apply for your destination, you see them at checkout.

No. We send every order to processing right away, so we cannot change it later. If something is wrong with your order, please contact our customer-service team (contact in the site footer) as soon as possible.

Use our product finder. It asks a few short questions and shows you matching products. You can also browse by category: THC vapes, THC cartridges, THC liquids, flowers, hash, joints and THC gummies.

We ship to mainland countries of the European Union and to some islands. You see the full list of countries at checkout. Some products cannot be shipped to every country. The shop only shows the products that are available for your delivery country.

If the item is in stock, we dispatch your order within 24 hours on working days (Monday to Friday). During peak periods such as sales or holidays it can take up to 3 working days. If an item sells out and we cannot ship on time, we contact you to agree on the next steps.

The delivery company gives you an estimated delivery date. The time depends on your country and the delivery company. If you have questions while your parcel is on the way, please contact the delivery company directly. You find more details in our shipping policy.

You see the delivery costs for your country at checkout, before you pay.

The courier may leave a note that tells you where to collect your parcel. Please collect it within 14 days after the first delivery attempt. If you do not collect it, we can cancel the order and charge the costs for the return. If you are often not at home during the day, choose a pick-up point for delivery.

Shipping Protection is an optional service that you can add at checkout. It is not insurance. For a qualifying claim, it gives you one replacement shipment. It does not give refunds or credits, and the fee for Shipping Protection is not refundable.

Yes. You can withdraw from your purchase within 14 days after you receive the goods. The items must be unused, unopened and in the original packaging. First tell our customer-service team (contact in the site footer) that you want to return the items. Then send the items back within 14 days and add our return form. You find all details in our refund policy.

We refund the money with the payment method that you used for your order. We send the refund after we receive and check the returned items.

Please contact our customer-service team (contact in the site footer) as soon as possible after you receive the goods. Send your order number, a short description of the problem and photos or a video. If you received a wrong item, do not open or use it. If an item is faulty, we refund the price, the delivery costs and reasonable return costs. You can claim defects within 2 years after you receive the goods.

We sell disposable vapes, vape pens, cartridges, liquids, flowers, hash, pre-rolled joints, gummies and other edibles. The products contain cannabinoids such as T9HC, T8HC, 9H-THC, 9H-HHC, THP420 or CBD. The products that you can order depend on your delivery country.

All our products contain max. 0.2% THC. Each product page shows which cannabinoid the product contains and how strong it is.

Yes. Our products are lab-tested per batch. You can get the lab report (COA) for your product on request from our customer-service team (contact in the site footer).

No. We make no health claims and no medical claims. The information on our website is not medical advice. Please read the information on each product page and the rules that apply in your country.

Store your products in a cool, dry place away from light. Keep them away from children and pets.

They are two different types of extract. Distillate is a refined extract, and live resin is made from fresh-frozen plant material. Our guide distillate vs. live resin cartridges explains the difference in simple words. You find all cartridges in our THC cartridge collection.